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Booking Terms

for Individual bookings

Our prices are subject to prior appointment and availability, except special periods and holidays.

Please make your booking in written. Our Hotel will confirm your reservation in written. The reservation fee is payable upon departure if otherwise is not stated.

Cancellation policy:
  • Reservations can be cancelled free of charge up to 24 hours prior to the arrival date
  • In case of cancellation within 24 hours prior to the arrival date or in case of no-show, the cancellation fee is 100% of the reservation.
  • The hotel will only accept cancellations in writing.

Prepayment, guarantee:
Cancellation and payment terms and conditions of each promotion may differ from the general ones. If it is necessary to guarantee a room reservation, please enter your credit card details or fulfill the required prepayment conditions. The confirmation will take effect if the requested deposit or credit card guarantee has been received by the date indicated in the confirmation.

Payment methods

We offer the following options to pay for your accommodation:

  • Cash
  • Bank transfer
  • Credit card: Our hotel accepts the following credit cards: VISA, Mastercard, Maestro
  • Holiday Checks: Our hotel accepts the following types of holiday checks for accommodation and hospitality services: Sodexo Voucher de Vacanța, Up Chèque Vacances and Edenred Ticket Vacanța. Check your holiday voucher and redeem at Hotel Küküllő *** before the expiration date! Please note upon reservation that you would like to pay using "tichet de vacanță". After booking, send "tichet de vacanță" along with your booking ID to our mailing address. If the value of the "tichets" is higher than the value of the reservation, request additional services up to the value of the "tichets".

Booking Terms and Conditions for Special Promotions, Special Packages:
Special conditions of booking, payment and cancellation may apply for special promotions, special package deals. These terms will be published when each promotion is advertised.

Booking Terms and Conditions for Group Travels:
Special conditions of booking, payment and cancellation may apply for group bookings. Group is specified as min. 10 rooms or min. 15 people in the same order.

For reservation please contact us:

For more information, please see our General Booking Terms and Conditions.

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